Terms and conditions


1. HairWigs4u is a business in the beauty industry that sells human hair wigs for men and women. Haircare products, accessories & styling tools.

2. Our store is an online e-commerce platform that allows us to sell our products and services to you. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

3. Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email confirming an order with an order number and will be delivered/courier/shipped to the specified address or nearest post point for the collection. 

4. Some items and delivery of goods may take longer than 7 days to certain countries. 

5. Return and Refunds policy: The provision of goods and services by HairWigs4u is subject to availability. In cases of unavailability, HairWigs4u will refund the client in full within 15 days. Cancellation of orders by the client will attract a 20% administration fee. 

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

There are certain situations where only partial refunds are granted (if applicable). 

Any item not in its original condition is damaged or missing parts for reasons not due to our error. Any item that is returned more than 15 days after delivery. 

To return your product, you should mail your product to Hair_Wigs4u, 31 Malherbe Street, Capital Park, Pretoria Gauteng, 0084, South Africa. 

You will be responsible for paying for your shipping costs for returning your item. 

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

6. Customer Privacy policy: 

HairWigs4u shall take all reasonable steps to protect the personal information of users. For this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from http://www.polity.org.za/attachment.php?aa_id=3569. 

7. Payment options accepted: Visa, MasterCard and EFT 

10. Merchant Outlet country and transaction currency: The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).* Customers can view and buy our products in their currency which will reflect as such according to their IP address.

11. Responsibility: HairWigs4u takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 

12. Country of domicile: This website is governed by the laws of South Africa and HairWigs4u chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 31 Malherbe Street PTA. 

13. Variation: HairWigs4u may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

14. Company information: This website is run by HairWigs4u based in South Africa as Owner. 

15. HairWigs4u contact details: 

Company Physical Address: 31 Malherbe Street Capital Park Pretoria Gauteng South Africa 0084. 

Email: support@hairwigs4u.com Telephone: +27 71 455 3674

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