Terms and conditions


1. HairWigs4u is a business in the beauty industry that sells human hair pieces for men and women. Haircare products, accessories & styling tools.

2. Our store is an online e-commerce platform that allows us to sell our products and services to you. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

3. Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email confirming an order with an order number and will be delivered/courier/shipped to the specified address or nearest post point for the collection. 

4. Some items and delivery of goods may take longer than 7 working days due to circumstances beyond our control. Supplier and Courier services. This does not warrant a refund or cancellation.

  • Should a cancellation be agreed on by both parties: Cancellation of orders by the client will attract a 30% administration fee. Shipping and return costs to the supplier are for your cost and will be added.

5. Return and Refunds policy: The provision of goods and services by HairWigs4u is subject to availability. In cases of unavailability, HairWigs4u will refund the client in full within 15 days. 

Due to the nature of our business being Human Hair we do not offer any exchanges or refunds once an order is complete and the item delivered.

6. Customer Privacy policy: 

HairWigs4u shall take all reasonable steps to protect the personal information of users. For this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from http://www.polity.org.za/attachment.php?aa_id=3569. 

7. Payment options accepted: Visa, MasterCard, and EFT 

10. Merchant Outlet country and transaction currency: The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).* Customers can view and buy our products in their currency which will reflect as such according to their IP address.

11. Responsibility: HairWigs4u takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 

12. Country of domicile: This website is governed by the laws of South Africa and HairWigs4u chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 31 Malherbe Street PTA. 

13. Variation: HairWigs4u may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

14. Company information: This website is run by HairWigs4u based in South Africa as Owner. 

15. HairWigs4u contact details: 

Company Physical Address: 31 Malherbe Street Capital Park Pretoria Gauteng South Africa 0084. 

Email: support@hairwigs4u.com Telephone: +27 71 455 3674

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